1.1. What an AI model is, and what different models do inside a process
Before discussing agents, sellers need a working definition of a model.
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Sign in1. AI foundations for selling processes
A Noxus seller needs enough technical command to scope a process intelligently, distinguish Noxus from adjacent categories and answer technical questions from an architect without retreating into marketing language.
1.2. How generative models produce output, and where hallucination comes from
To sell generative AI credibly, you need a basic mental model of what happens when an LLM answers a question.